![]() ![]() Please help provide advice to resolve the problem. Using IOR and POR also havng same problem. Perform autocompensation and manual override per install manual also not much help. Whenever a call is make, phone show momentarily connection and then goes into " Platform Error " and Casue code 1641h, after pressing the OK button, the handset screen shows it goes into initialisation for a while, then back to normal signal bar (strength) of 4 to 5. The cable used between antenna and below deck equipment (transciver) is Belden RG214 and distance of 30 metre. The antenna is installed free from obstruction with 360 degree clear view, no magnetic equipment within 5 metres radius and antenna mounted on aluminium stand with rubber mat insulated between metal and antenna. ![]() The signal bar range from 4 to 5 consistently and the C/N: 45.8dBHz. Please help provide assistance to troubleshoot the error that I have encountered. I got a problem with this new mini-M TT3064 on my boat. Mini-M TT-3064A - Error Code 1641h / Platform Error Their staff are, in my opinion, untrained, lazy, incompetent and disinterested. Any of you who were thinking of buying such a system ought to reconsider. TT-3027C spare mini c antenna is covered by the Cobham CPP programme which means you. There are two option to take the Sailor 3027 Mini C 'replacement' Antenna blank with no serial numbers attached Or we can clone the antenna for you. Seeing as Mini M is supposed to be part of the GMDSS system and safety and distress working is its key selling proposition, to have been left with a failed system since the 10th April seems quite incredible. Thrane Thrane Mini C Transceiver is a new replacement compliant with GMDSS and has no ISN assigned to it. Unfortunately, the User Manual does not give any diagnostic information on this and the service provider (AST Telecommunications) is without any information whatsoever.they don't know anything about the phone at all /forums/images/graemlins/confused.gifĬan anyone tell me where to find a T & T (or Sailor) manual that will give me the diagnostic information I need, or does anyone have a manual and could tell me what is in those sections? If you are unsure or do not intend to buy, please do not bid any questions, please ask. Today, their out of hours service tells me that there is definitely no call barring on my account but could I kindly move my yacht a few miles to see if there is a line-of-sight problem /forums/images/graemlins/shocked.gif Since the kit can see three satellites (AORW, AORE and IOR) with five bars of signal (maximum), moving the yacht seems as pointless as it difficult, when rafted inside four other boats on the river Tiber.Īccording the the T&T User Manual, there are a number of menu items that give sufficient details to an engineer to diagnose almost any problem.RF Block, etc., which gives specific signal levels and diagnostics. P/N: 403034A (showing on the bottom) & 403007A (showing on the top) We have checked and tested them. I am unable to connect and my service provider has spent all week telling me that there is a call bar that they are trying to lift. The same model is now being distributed by Sailor.
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